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This is especially true for malware removal, or complex issues. Chat is a good place to ask a quick tech support question, ask for help if you’re having trouble using the forums, or to get to know fellow geeks. Geeks to Go uses IRC (Internet Relay Chat) to offer live help. IRC is a text-based chat system that allows millions of people around
For PlayStation 3 on the PlayStation 3, a GameFAQs Q&A question titled "Can't sign into my jp PSN. (Japan support live chat?)".
Aug 29, 2016
Live chat with an agent for help with your Sony® Consumer Electronics products